Privacy Policy
1. Introduction
Global Ticket Events Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Data Collection
2.1 Information You Provide: We collect personal information that you provide to us when booking our services. This includes:
• Full Name
• Contact Information (email, phone number)
• Payment Information (credit/debit card details)
• Passport/ID Information (where required for charters and international services)
• Preferences or special requests related to your booking.
2.2 Automatically Collected Information: We may also collect information about your device, browser, and IP address when you visit our website through the use of cookies or similar tracking technologies.
3. Use of Personal Data
We use your personal information for the following purposes:
• To confirm and process bookings.
• To contact you regarding your bookings.
• To manage payments and refunds.
• To comply with legal and regulatory requirements (e.g., financial records).
• For marketing purposes, where explicit consent has been provided.
4. Legal Basis for Processing
We process your personal information under the following legal bases:
• Contractual Necessity: To fulfil our obligations in processing your booking.
• Consent: For marketing communications or when you opt-in for optional services.
• Legal Obligation: To comply with applicable legal or regulatory obligations.
• Legitimate Interest: To protect our business interests, including fraud prevention.
5. Data Sharing
We do not sell your personal information. However, we may share your data in the following cases:
• Service Providers: We may share your data with third-party vendors (e.g., yacht operators, car rental agencies) to facilitate the booking process.
• Legal Compliance: We may disclose your data if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new entity.
6. Data Retention
We will retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. Payment details are securely destroyed once the transaction is completed.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. These include encrypted storage of sensitive data and restricted access controls.
8. Your Rights
Under the UK GDPR, you have the following rights:
• The right to access your personal data.
• The right to request correction of inaccurate data.
• The right to request deletion of your data (“Right to be Forgotten”).
• The right to object to or restrict the processing of your data.
• The right to data portability. If you wish to exercise any of these rights, please contact us at [contact email].
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and where required, you will be notified via email.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact our Compliance Officer at sales@ticketsglobalevents.com